PRIVACY POLICY

Information We Collect About You
We may collect personal information that can identify you, including but not limited to your name and email address. When you provide personal information through our website, it may be transmitted to servers located in the United States and other countries. The personal information we process includes:

Information You Provide: We may collect and store any personal information you enter on our website, such as your name, address, email address, telephone number, credit card information, and other personally identifiable information. Providing this information is at your discretion. When you join MyWindowQuote by requesting a free quote, you agree to receive emails from us or about MyWindowQuote, other Company brands, our affiliates, or our third-party marketing partners. Your telephone number may be used to offer you certain services and to finalize and execute agreements. If you have indicated interest, we, one of our affiliates, or our third-party marketing partners may also use your mobile phone number to communicate offers. You can opt out of notifications by replying to emails, using the unsubscribe link, or contacting us. Note: you cannot opt out of receiving certain administrative or legal notices from us.

Information from Other Sources: We may also obtain both personal and non-personal information about you from business partners, contractors, and other third parties, such as updated delivery and address information, purchase history, and demographic information.

Cookies: We use various technologies, such as cookies and web beacons, to collect information from your computer and about your activities on our site. This includes your IP address, browser type and language, access times, the content of any undeleted cookies that your browser previously accepted from us, and the referring website address. We may allow third parties, including our authorized service providers, advertising companies, and ad networks, to display advertisements on our site. These companies may use cookies to collect information about users who view or interact with their advertisements. Our website does not provide any personal information to these third parties. Please read our Cookie Policy for more information.

BY PROVIDING PERSONAL INFORMATION TO US VIA OUR WEBSITE, YOU VOLUNTARILY CONSENT TO THE COLLECTION, USE, TRANSFER, AND DISCLOSURE OF SUCH PERSONAL DATA AS SPECIFIED IN THIS PRIVACY POLICY.

Legal Basis For Processing Personal Information
We will use your personal information only if we have a lawful basis to do so in accordance with applicable data privacy laws, including:

  • When it’s our legal duty;
  • If we have your consent;
  • When it’s necessary to fulfill our contractual obligations and/or for our legitimate interests, including business or commercial purposes (Relevant Purposes). The Company’s Relevant Purposes include: enhancing the Company’s products and services; fraud prevention; analytics; advertising enhancement; and any other purpose not prohibited by applicable laws or privacy regulations, including the CCPA and other data protection laws.

How We Use the Information We Collect
We may use the information we collect about you to:

  • Provide the products and services you have requested;
  • Manage your account and offer customer support;
  • Conduct research and analysis about your use of, or interest in, our products, services, or content;
  • Communicate with you by email, postal mail, telephone, and/or mobile devices, or send newsletters, promotional offers, customer feedback surveys, and other relevant legal notifications about products or services that may interest you, either from us, our affiliates, partners, or third parties;
  • Communicate with you via phone or email regarding partially completed service requests;
  • Develop and display content and advertising tailored to your interests on our site and other sites;
  • Perform background screening, which may include using third parties or service professionals;
  • Enforce our terms and conditions as stated in our Terms of Use;
  • Manage our business;
  • Perform functions as otherwise described to you at the time of collection.

Financial Information for Service Professionals
For service professionals, we may use financial or payment method information to process payments for purchases made on our website, rebates, and other programs in which you participate, to pre-qualify you for credit card and other offers that may interest you, to qualify you for our contractor network, to detect or prevent fraudulent transactions, and otherwise as needed to manage our business.

With Whom We Share Your Information
We may share information we collect with various parties depending on the purpose and context of the information provided. We will use a minimum necessary standard to disclose only the information required for the service or purpose.

We want you to understand when and with whom we may share personal or other information we have collected. We do not share your personal information with others except as indicated below or when we inform you and offer you an opportunity to opt out. We will share your personal information in accordance with your consent. We may share personal information with:

  • Authorized Service Providers: We may share your personal information with authorized service providers that perform services on our behalf, including fulfilling orders, processing payments, delivering packages, providing customer service and marketing assistance, conducting business analysis, and supporting website functionality and contests.

  • Marketing Affiliates: When you are referred to us via a third-party marketing affiliate, we may share your email address and other information with that affiliate.

  • Service Professionals: We match your information and service request with our list of service professionals. When you submit a service request, you consent to providing your personal information to the matched service professionals. This allows them to contact you using the provided information. We may also share your information with approved partners and networks to fulfill service requests.

  • Business Partners: When you make purchases or engage in promotions through MyWindowQuote or our services, we may share your personal information with businesses that partner with us to offer those products or services.

  • Direct Mail Partners: We may share our postal mailing list with selected providers of goods and services that may interest you.

  • Company’s Affiliates: To streamline operations and develop products and services, we may share your personal information with our current or future affiliates, subsidiaries, and parent companies.

Other Situations:
We may disclose your information:

  • In response to legal requests, such as subpoenas or court orders, or to cooperate with law enforcement or other agencies;
  • When investigating or addressing illegal activities, suspected fraud, or other wrongdoing;
  • In connection with significant corporate transactions, such as business sales or mergers;
  • In limited circumstances, without notice or consent, if we believe disclosure is legally required or necessary for the protection of our interests.

Our website may contain links to third-party websites with their own privacy policies. We are not responsible for the privacy practices or content of these sites.

Aggregated and Non-Personal Information
We may share aggregated and non-personal information with third parties and affiliated companies for targeted advertising and other purposes. This may include combining non-personal information with data from other sources.

Retention
We retain personal information as long as necessary to fulfill the purposes described or as required by law. Information about your activity or content may be stored until you provide specific instructions to delete it.

How You Can Access Your Information
If you have an online account, you can access and review your personal information by logging in. You can also update your information by contacting us or choose to disable your account. After deactivation, you will not be able to access your information, although we may retain certain data for legal and analytical purposes.

Your Choices About Collection and Use of Your Information
You can opt out of receiving commercial marketing or promotional emails by accessing your account or using the unsubscribe option in emails. We may still send you transactional and relationship communications. To opt out of having your email shared with third parties, notify us as described above.

How We Protect Your Personal Information
We use appropriate security measures to protect your personal information from unauthorized access and disclosure. However, no system is entirely secure, and you should be aware that any transmission of data is done at your own risk.

Blogs, Bulletin Boards, Chat Rooms, and Other Social Media Sites
Our websites may include areas where you can post information and communicate with others. Such postings are governed by our Terms and Conditions and may appear on other social media sites.

Children’s Privacy
Our website is not intended for children under 13. If we become aware of any personal information provided by a child without parental consent, we will take steps to remove it and terminate the child’s account.

Visiting Our Websites from Outside the United States
If you access our website from outside the United States, your information may be transferred to, stored, and processed in the United States.

No Rights of Third Parties
This Privacy Policy does not create enforceable rights for third parties or require the disclosure of personal information related to users of the website.

Scroll to Top